Getting Started
Get to know the basics of Freshdesk. This Video includes:
Logging In
Creating / Viewing Tickets
Setting Priority
Responding to tickets...
Thu, 12 Jun, 2014 at 4:51 PM
Learn the appropriate way to report an issue using Freshdesk. This video includes:
How to document an issue
Required information
How to use Ji...
Thu, 12 Jun, 2014 at 12:00 PM