Getting Started

How to Use Freshdesk
Get to know the basics of Freshdesk.  This Video includes: Logging In Creating / Viewing Tickets Setting Priority Responding to tickets...
Thu, 12 Jun, 2014 at 4:51 PM
Reporting an Issue
Learn the appropriate way to report an issue using Freshdesk.  This video includes: How to document an issue Required information How to use Ji...
Thu, 12 Jun, 2014 at 12:00 PM